Do we have to reserve our rentals?
Short answer is no, 98% of the time you can swing on by on your way to wherever you are heading pick up chairs, rent a board, grab a bike. If you have a large group, it’s a holiday weekend or want to reserve for multiple days we suggest you give us the heads up with a phone call and we can figure out what works best. However, there are some rental-specific things to keep in mind.
Boards & Kayaks
Paddle boards and kayaks can be reserved ahead of time, we will just ask to run your card over the phone. We deliver the boards for free to Oval or Douglas Beach, and we ask that you stop into the shop, fill out paper work, at least an hour before you are wanting your boards delivered. Also please keep in mind we deliver to Oval Beach on even hours increments (10am, 2pm, etc.) and Douglas Beach on odd hour increments. We are also happy to deliver to private residences on Lake Michigan, Goshorn Lake and the Kalamazoo River/Harbor. There may be a small delivery fee depending upon the location.
Bikes can be reserved ahead of time, we will just ask to run your card over the phone. We have plenty of parking so you can rent and ride them away directly from the shop. Delivery is available for multi day rentals and would love a couple days heads up.
Beach gear is nearly always readily available. Give us a call the day of if you're the nervous type, but we should have everything you need. You are welcome to pick up your beach gear the day prior after 6pm for no additional charge and avoid the rush in the morning. This is highly suggested on weekends.
What is your return policy?
30 days from your purchase we are open to returns, we just ask that you have the receipt and the original tags. We do not take returns on sale items. However, we are reasonable people and if you stop in and are cool about it we can usually figure something out.
Any other questions, feel free to fill out our contact form linked under "ABOUT" on the main menu!